FAQ

Real Questions. Honest Answers.

Quick Answers To Common Questions. Need Help?

01

Getting Started

What Is EyeCash?

EyeCash is a calmer kind of money app. Connect your accounts, see every dollar in plain English, and let your finance coach quietly guide the next small step.

Is There A Free Trial?

Monthly: US$12.99. Yearly: US$79.99. Eligible new subscribers get 7 days free on either plan. Renews automatically until canceled.

Which Devices Do You Support?

iOS, Android, and the web — everything stays in sync. Pick up where you left off on any device.

Do I Need A Credit Card To Sign Up?

Starting the 7-day trial requires a payment method through Apple, Google Play, or Stripe on the web. Eligible subscribers are not charged during the trial.

02

Pricing & Billing

How Much Does EyeCash Pro Cost?

Monthly: US$12.99. Yearly: US$79.99. Eligible new subscribers get 7 days free on either plan. Renews automatically until canceled.

Monthly / Yearly?

Review your renewal price in subscription management.

How Do I Cancel?

Open Subscription and use Manage subscription. Apple and Google Play subscribers manage cancellation in their store; web subscribers use the Stripe billing portal. Access continues until the paid or trial period ends.

Do You Offer Refunds?

Request store purchase refunds from Apple or Google Play. For web purchases, contact EyeCash support. Refund eligibility depends on the provider and applicable terms.

03

Bank Sync & Security

How Does Bank Sync Work?

EyeCash uses Plaid — the same rails Venmo and Robinhood use. Read-only, no credentials stored, and you can disconnect any time.

Which Banks Are Supported?

12,000+ across the US, Canada, UK and EU. If your bank isn’t supported, you can still use EyeCash by adding accounts and transactions manually.

Is My Financial Data Really Safe?

256-bit bank-grade encryption at rest and in transit. We never sell your data, run ads against it, or share it with third parties.

Can You Move My Money?

No. Plaid connections are strictly read-only. EyeCash cannot initiate payments, transfers, or any kind of money movement.

04

Features & Limits

Can My Partner Share My Account?

Yes. Many households share a single Pro account to manage joint expenses, savings, and debt together.

Does EyeCash Work With Crypto?

Crypto holdings can be added manually as accounts. Native crypto integrations are on the roadmap.

Does The Finance Coach See My Real Data?

EyeCash uses the financial context needed to answer your request. Review the Privacy Policy for details about cloud processing and service providers.

Are There Transaction Limits?

No. EyeCash Pro includes unlimited transactions, accounts, and budgets — for as long as you’re subscribed.

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